What do I do with valuables and items such as mobile phones?
The Spa at the Grand provides lockers to ensure all personal belongings are kept safe. However, we do not accept any liability for the loss or theft of any personal items and we suggest you leave items of value at home.
In order to promote an environment of relaxation and tranquillity and to respect guests’ privacy, the spa is a mobile phone, tablet, pager, camera and smoke free zone.
Are there any tips for before, during and after treatments?
We recommend that you consume plenty of water before, during and after your treatment and make use of the pool facilities to keep your body fully hydrated. A spa experience can take a lot out of you!
Allow 12 hours after any heat treatment before waxing and 72 hours after any cosmetic surgery procedures including botox or light peeling treatments.
To continue your spa experience, your therapist will give you any specific advice following your treatment to allow you to carry on the good work back at home. Most products used in our treatments are available at the Spa reception.
As of the 1st March 2017, our Spa opening times are as follows:
Monday - Friday 6.30am - 9.00pm (last entry 8.30pm)
Saturday, Sunday and Bank Holidays 8.00am - 8.30pm (last entry 8.00pm)