CANCELLATION POLICY following Covid-19 advice
• Existing Reservations – All reservations, even those described as “non-cancellable” or Advanced Purchase, that are scheduled for arrival before April 30, 2020, can be changed or cancelled at no charge up to 4pm the day prior to scheduled arrival. This does not apply to bedroom bookings of ten rooms or more or those in connection to any booked events.
• If you have made a booking via Booking.com, Expedia/Hotel.com or any third-party website you MUST contact your provider to amend or cancel your booking.
• If you have made your booking directly with the hotel or through Secret Escapes, please contact the hotel directly.
• If you do not contact your provider or the hotel regarding a cancellation, this will be classified as a no-show which will incur charges.
Exquisite design and a feeling of space come as standard with all our rooms, as does Egyptian cotton bed linen, Molton Brown toiletries, bathrobes and slippers, air conditioning and complimentary WiFi. Our Classic and Executive Rooms are perfect for leisure and business travellers and offer a luxury retreat during your visit to York.
Our Classic Rooms are designed for discerning guests looking for a
comfortable and stylish base from which to do business or simply relax in following a hectic day enjoying the sights of historic York.
Bathrooms are spacious with an atmospheric marble decor featuring an elegant bath with powerful shower over or a stand alone shower.
Classic Rooms are approximately 334 Square Foot/332M in size.
Slightly larger than our Classic Rooms, the majority of our Executive Rooms also benefit from a walk-in shower, as well as marble-topped bathtubs.
Our Executive Rooms give you more space to relax and include complimentary access to the spa as well as a work desk area, perfect for business travellers.
Executive Rooms are approximately 398 Square Foot/382M in size.
We always go the extra mile for our guests, from our award-winning concierge team to valet parking and dry cleaning
We have a great selection of vouchers available for you to treat that someone special.
Whether you’re a residential guest, or just taking a break from the bustling streets of York, we are committed to delivering quality service and irresistible flavours to all who dine at The Grand.
The Grand, York, Station Rise, North Yorkshire, YO1 6GD
© The Grand York 2019
© The Grand York 2019
