Dear valued guests,
After consulting Public Healthy England and studying global cleanliness initiatives, we have developed an extensive list of protocols and standards that go beyond the required guidelines.
York has been placed into Tier 2 which means that we are able to welcome guests with members of their own household or support bubble.
The health, safety and well-being of our guests, teams and friends has always been of the greatest importance to us. Therefore, new measures have been put in place to ensure social distancing and heightened cleanliness and sanitation can be met. For full details of our Care Commitment, please click here.
For our guests’ peace of mind, we have added flexibility to all bookings, including free cancellations up to 4pm on the day prior to arrival and are allowing guests to postpone their stays if required.
When you’re ready to visit, we’ll be ready to welcome you with.
Once again, I would like to thank you for your continued support. We look forward to welcoming you back to The Grand soon.
Thank you and stay safe,