As one of the UKs top five-star hotels, we pride ourselves on impeccable service and always going the extra mile for our guests. From our award-winning cookery school and indulgent spa to our wonderful array of food and beverage outlets, the hotel offers indulgence for all. As one of the best luxury hotels in York, when visiting, guests are guaranteed to experience ultimate elegance. Whether staying in one of our exquisitely designed suites which provide the perfect setting for a little extra luxury and space, or one of our fantastic rooms which are spacious yet stylish, you are guaranteed to be looked after at York’s best address.
Our staycation packages allow guests to explore York and all it has to offer. Enjoy the comforting surroundings of The Grand whilst dining in The Rise and enjoying the perfect Yorkshire breakfast. Explore our array of hotel experiences from our Gourmet Package to the ultimate celebration break.
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During this current “staycation” period we have noticed that many of our guests would like to check-in early and although we would love to welcome all our guests as soon as possible, sometimes an early check-in may not be feasible.
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Following the COVID-19 outbreak we have introduced stringent hygiene protocols which subsequently means that rooms take longer to service. Therefore, whilst an early check-in may not be possible, our team are happy to store your luggage to ensure you can use our facilities or explore the city of York at leisure.
In order to help in such variable times, we are delighted to our assist our guests by offering a flexible cancellation policy. Reservations can be cancelled up until 4pm on the day prior to arrival. This is non-applicable for group or meeting & events bookings, and various staycation packages.
